Frequently Asked Questions (FAQ)

I am not a member of AIS, can I attend the conference?

A: Unfortunately no, this conference is open to current members of AIS. Prior to registering, you must join or renew your AIS membership. In order to join or renew your AIS membership, please visit the AIS Member Benefits page.

For questions regarding your membership, please contact the Membership Coordinator by email at membership@aisnet.org or by phone at +1 (404) 413-7442 (Mon.-Fri. 9 a.m. – 5 p.m. EDT excluding US Holidays).

Please select the following link for a current list of the Individual AIS membership rates.

May I register to only attend the Pre-conference Workshops and/or the SIG/Ancillary meetings?

A: Most pre-conference workshops require full conference registration, if you will not be attending AMCIS full conference REGISTER HERE for the “workshop only” available option. Please note registrations for inapplicable workshops are subject to cancellation.

Can I pay after I attend the conference?

A: Conference registrations fees may be paid in advance or onsite but must be paid in full prior to picking up your badge and other registration materials.

I am participating in the Doctoral Consortium, are membership fees included in my registration?

Student Doctoral Consortium invitees who are first time AIS members are eligible to receive a complimentary one-year AIS student membership; please contact the Membership Coordinator membership@aisnet.org to receive the promo code you will need to complete your complimentary membership registration. If you are already a current member or have been in the past and will be renewing your membership, Doctoral Consortium registration does not change your membership status and renewal will be at the prevailing rate.

Can I register and pay onsite?

A: Yes you may register and pay onsite although we strongly encourage all participants to register and pay in advance due to space limitations and to ensure all of your registration requests/needs can be met (all special meal requests must be submitted by July 28).

We accept personal checks, traveler’s checks, Electronic Funds Transfer (Wire), VISA, MasterCard and American Express. In addition, cash is accepted onsite. Please note: conference badges will not be issued until payment is made in full. Register early to take advantage of the early registration discounts!

Can I pay by purchase order?

A: Purchase orders are not permitted. Instead, you may complete the online registration form and select the check payment option as your form of payment and later remit payment. Please note your registration will not be processed until payment has been received. If evidence of payment is not available onsite, the participant will be given a registration badge only after he/she provides a valid credit card number as a guarantee until staff returns to the office following the conference to verify payment.

I am an Institutional Member, how do I register?

A: Contact the Membership Coordinator at membership@aisnet.org to verify your eligibility and receive the appropriate promotional discount code prior to completing your online conference registration. Apply the promo code during your online registration.

What’s the last day for conference registration?

A: We strongly encourage all participants to complete the conference registration by TBD to ensure proper processing. After this date, you may complete your conference registration upon your arrival onsite. Please note to guarantee all special meals, requests must be submitted on or before TBD.

What is the refund policy for conference registration cancellations?

A: Requests for refund or cancellation must be received in writing via email, fax or mail and are subject to the following schedule:

  • Received by TBD, full refund less $25 administrative fee
  • Received between TBD, full refund less $50 administrative fee
  • Cancellation requests received on TBD or later will not be eligible to receive a refund; the registrant will be liable for the full conference registration fee.

What is the recommended attire for the conference?

A: Conference attire will be casual and comfortable. Meeting room temperatures may be cool and climate varies, so layered clothing may provide the greatest comfort. Be sure to check the local Boston weather for the current weather conditions.

What is included with the full conference registration?

A: The full conference registration includes attendance to all conference sessions and exhibits, the Welcome Reception and Social Event, all conference provided meals, evening events and refreshment breaks.

What if I’d like to bring a guest?

A: Guest Full Package tickets are available for purchase and include a printed badge, all conference provided meals and evening events. Or you may purchase a guest individual ticket for the individual evening events. You may pay for your guest ticket through the online registration form, or make your purchase while onsite. Please note guest tickets do not include access to educational sessions.

I have special dietary needs; how can I request special meals?

A: We are happy to honor your special dietary needs. Please select your special meal request from the options provided during your conference registration prior to the conference. All special dietary requests must be made on or before TBD; requests made onsite will not be honored.

Are the conference proceedings included in my registration?

A: Yes, the conference proceedings will be available via the AIS eLibrary.

I need a Visa to travel. How do I obtain a letter of invitation?

A: Complete your conference registration, then complete the Invitation Letter Request Form. After completing both, please email the completed request form to the AIS Registrar at registrar@aisnet.org or fax to +1 (404) 240-0998.

Please Note: Prior to receiving a letter of invitation you will need to complete and pay for your conference registration. As Visa requests can take several weeks, registrants are strongly encouraged to apply for the Letter of Invitation no later than two months prior to the conference.

Can I pay by bank transfer?

A: Wire transfers are accepted. Please contact the conference registrar (registrar@aisnet.org) to request the wire transfer instructions. Next complete the online registration form, be sure to select “check” as your as your method of payment. Once your wire payment is received we will post the payment to your registration record then send you an updated registration receipt to confirm.

Please Note: Conference badges will not be issued until payment is made in full. If evidence of payment is not available onsite, the participant will be given a registration badge only after he/she provides a valid credit card number as a guarantee until staff returns to the office following the conference to verify payment.

If I have already registered, how do I add an Ancillary Meeting/Workshop to my registration?

A: To add a workshop to your full conference registration please visit AMCIS 2017 workshop area; be sure to log in with your AIS membership credentials for appropriate rates. Select the workshop you would like to add then complete your purchase.

If I have already registered, how do I add a Guest Ticket to my registration?

A: To add a guest ticket please visit the Guest Ticket area; be sure to log in with your AIS membership credentials to receive appropriate rates. Please note the primary registrant must purchase a full conference registration to be eligible to purchase guest ticket(s). Also note, guest tickets do not include access to educational sessions.

NEED ADDITIONAL REGISTRATION ASSISTANCE?

Please contact the AMCIS Registrar by email at registrar@aisnet.org by phone +1 (404) 760-8177
Mon. – Fri. 9 a.m. – 5 p.m. EDT, excluding US holidays.